Who Can Answer My Questions or Help Me Troubleshoot a Problem?
Our team of experts is available to answer any questions, feedback, or concerns you may have. You can email our team at
support@CardGo.com, you should receive a response within 24 to 48 hours.
If you would like to speak with a representative directly you can call our toll-free number +14847299392 between the hours of 9:00 AM and 5:00 PM (Pacific Time) Monday through Friday.
Due to the high volume, our team may not always be available by phone. However, please leave a voice message with your name, phone number, and a summary of your issue or request and someone will contact you as soon as they can.
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About CardGo
CardGo was created after the acknowledgment of consumer pain firsthand. Therefore, we partnered with leading banking and financial institutions to offer a simple and fast service to help consumers buy, redeem, and sell unwanted gift cards.
The Site Is Not Accepting My Card, What Can I Do?
If you are getting an error regarding your gift card transaction, please double-check the card number was inputted correctly, and verify your card's balance to ensure the amount of the gift card you are entering is correct. There is a minimum ...
Updating Name
Once you have logged in to your CardGo account, select the Menu button at the top left corner. From there, select Profile. Once you have selected Profile, click on the edit pencil next to your name, and you will be able to update your name. Once you ...
Password Reset
If you are unable to log in due to an error with your password, simply click the “Forgot Password” link below the password entry field. This will direct you to a page where you can input your email address, once entered select submit/send. You should ...