General Information
Can I Receive My Funds Over The Weekend Or on a Holiday?
Gift card transactions cannot be received over weekends or during holidays. However, CardGo transactions can only be processed during standard business days - Monday through Friday excluding Federal Holidays. After you successfully accept an offer ...
Updating Name
Once you have logged in to your CardGo account, select the Menu button at the top left corner. From there, select Profile. Once you have selected Profile, click on the edit pencil next to your name, and you will be able to update your name. Once you ...
Password Reset
If you are unable to log in due to an error with your password, simply click the “Forgot Password” link below the password entry field. This will direct you to a page where you can input your email address, once entered select submit/send. You should ...
Profile Updates
Once you have logged in to your CardGo account, select the Menu button at the top left corner, and then select Profile. From there, select the edit pencil to update your name and password. Don't forget to select the Save Changes button once you are ...